WE ASK YOU TO STOP USING THIS PRODUCT!
Many of you have voted for this product and we are aware of this, unfortunately, as part of our quality processes, the NABAIJI teams have identified a potential risk concerning the breaks of a welding line at the buoy part.
The welding line can break gradually and partially separating the inflatable part from the fabric part where the child rests. The child could be directly in the water.
This very random phenomenon only occurs in very rare cases. We do not regret any accident relating to this problem, however, we do not wish to take any risk concerning the safety of our young users and we are therefore recalling all our products.
As a precautionary principle, we invite you to return your product to your nearest store for a refund. Our customers' relationship center is available to answer any questions.
We thank you for your understanding and apologize for the inconvenience caused.
If you bought the following products between 01/01/2016 and 24/12/2018, you are concerned by this information note.
As part of our safety and quality controls and our constant dialogue with customers, the cross training/bodybuilding
teams have become aware that this product does not meet our desired level of safety. We have found that in very rare
cases, the snap hook can break We request you not to use this product anymore if the following corrective action has
not been done before. The risk may be eliminated by carrying out a simple procedure. Complete the following steps to find out all the details of this procedure:
Simply the product yourself, using the method shown Click here to watch the video.
As part of our quality and safety processes, we have identified a potential risk : in very few cases, the screwgate
(black part) in the carabiner could be assembled upside down. It can cause an unpredictable unlocking while using it.
Considering that your safety is paramount, we decided to recall this product. You are concerned by this product recall
if your purchase was made between 05/12/2018 and 04/07/2019 Here is how to check if you carabiner is OK or NOT OK:
2. Check the screwgate position
if the hollow part is on the top, your carabiner is OK
3- Return your product to your nearest Decathlon store and asking for a refund.
As part of our quality and safety processes, we have identified a potential risk : The assembly can loosen
gradually and partially at the proximity of the seat or even completely. This phenomenon, very random, occurs
only in very rare cases, however we do not want to take any risk regarding the safety of our users, therefore
we recall all our products. As a precautionary principle, we invite you to return your product to your nearest
store in order to be refunded.
Our customer relations center is at your disposal to answer any questions:
(+855) 99777519/(+855) 964777519
Thank you for your understanding and apologize for the inconvenience.