Quality Service
IN DECATHLON CAMBODIA, TO GIVE OUR USER THE BEST EXPERIENCE SHOPPING WITH US, WE PROVIDE DIFFERENT KIND OF SERVICES AS THE FOLLOWING:
WORKSHOP SERVICES
WHEEL SPORTS
RACKETS
WATER & TEAM SPORTS
RACKETS
We ensure your rackets are well taken of especially when it comes to changing new strings.
OUR WORKSHOP SERVICES
We provide Maintenance service such as:
- - Break adjustment ( ID 652582 )$0.50
- - Middle replacement (ID 807303)$2.00
- - Wheel truing (Per sheel) (ID 652503)$3.00
- - Add lubricant (ID 651907)$5.00
- - Haft services (ID 1730666)$5.00
- - Full services (ID 807457)$8.00
- - Replace inline skates (ID 652582)$0.50
- - Replace skates board (ID 652582)$0.50
- - Replace scooter (ID 652582)$0.50
- - Replace badminton racket grip (ID 1805805)$0.50/ Racket
- - Replace tennis racket grip(ID 1805805)$0.50
- - Badminton Racket Stringing (ID 821802)$5.00/ Racket
- - Tennis Racket Stringing (ID 1835804)$3.00/ Racket
- - Badminton String Service - Our String (ID 1805805)$0.5/ Racket
- -Tennis String Service - Our String (ID 1805805)$0.5/ Racket
- - Kayak Fixing (ID 652503)$3.00
- - Replace or fix poles (ID 807303)$2.00
- - Mattress Fixing (ID 807303)$2.00
- - Install a small machine (ID 936143)$10.00
- - Install big machine (ID 936169)$20.00
- - Tent patching service ( ID 936143)$10.00
MAINTENANCE
We provide Maintenance service such as:
- - Break adjustment ( ID 652582 )$0.50
- - Middle replacement (ID 807303)$2.00
- - Wheel truing (Per sheel) (ID 652503)$3.00
- - Add lubricant (ID 651907)$5.00
- - Haft services (ID 1730666)$5.00
- - Full services (ID 807457)$8.00
- - Replace inline skates (ID 652582)$0.50
- - Replace skates board (ID 652582)$0.50
- - Replace scooter (ID 652582)$0.50
- - Replace grip racket (ID 1805805)$0.50 * 2 =$1.00
- - Replace grip tennis(ID 1805805)$0.50
- - String Racket (ID 821802)$5.00
- - String Tennis (ID 1835804)$3.00
- - Kayak Fixing (ID 652503)$3.00
- - Replace or fix poles (ID 807303)$2.00
- - Mattress Fixing (ID 807303)$2.00
- - Install small machine (ID 936143)$10.00
- - Install big machine (ID 936169)$20.00
Wheel SPORTS
We provide Maintenance service such as:
- - Break adjustment ( ID 652582 )$0.50
- - Middle replacement (ID 807303)$2.00
- - Wheel truing (Per sheel) (ID 652503)$3.00
- - Add lubricant (ID 651907)$5.00
- - Haft services (ID 1730666)$5.00
- - Full services (ID 807457)$8.00
- - Replace inline skates (ID 652582)$0.50
- - Replace skates board (ID 652582)$0.50
- - Replace scooter (ID 652582)$0.50
WHEEL SPORTS
We provide Maintenance service such as:
- - Break adjustment ( ID 652582 )$0.50
- - Middle replacement (ID 807303)$2.00
- - Wheel truing (Per sheel) (ID 652503)$3.00
- - Add lubricant (ID 651907)$5.00
- - Haft services (ID 1730666)$5.00
- - Full services (ID 807457)$8.00
- - Replace inline skates (ID 652582)$0.50
- - Replace skates board (ID 652582)$0.50
- - Replace scooter (ID 652582)$0.50
RACKETS
We provide Maintenance service such as:
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - Badminton Racket Stringing (821802)$5.00
- - Tennis Racket Stringing (1835804)$3.00
- - Badminton Racket Stringing - Our String ( ID 1805805)$0.50
- - Tennis Racket Stringing - Our String (ID 1805805)$0.50
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
WATER SPORTS / TEAM SPORTS
We provide Maintenance service such as:
- $3.00
- - Fixing Kayak (ID 622503)
- - Installation B100 ( ID 936143 + ID 1730666 )$15.00
- - Installation B700 Pro ( ID 936143+ ID 1730666 ) $15.00
HIKING
We provide Maintenance service such as:
- - Replace or fix poles ( ID 807303 )$2.00
- - Fixed Mattress ( ID 807303 )$2.00
- - Tent Patching ( ID 936143 )$10.00
FITNESS SPORTS
TREADMILL
Intense Run / Price
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
T900C
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Eliptical
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Exercise bike
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Powers
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Fitness bike
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Trampolin
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
BODYBUILDING EQUIPMENT
Toggle #1
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
Toggle #2
- - Replace grip racket (1805805)$0.50 * 2 = $1.00
- - Replace grip tennis (1805805)$0.50
- - String Racket (821802)$5.00
- - String Tennis (1835804)$3.00
- - Install FT950 (936168)$20.00
- - Install Table Tennis Table 530 (936168)$20.00
- - Install Table Tennis Table 500 (936168)$20.00
- - Install Table Tennis Table 730 (936168)$20.00
- - Install Table Tennis Table TTT130 (936168)$20.00
| FITNESS | INTENSE RUN | T900C | T540C | RUN 100 | WALK 500 | WALK 100 |
|---|---|---|---|---|---|---|
| Maintenance in store | free | free | free | free | free | free |
| Installation | 20$ | 15$ | 15$ | No install | No install | No install |
| Power Cord UK | 2137079 | 2137079 | 2137079 | 2137079 | 2137079 | 2137079 |
| Console | 2236293 | 8590161 | 8590165 | 8580813 | 8546946 | 8603596 |
| Console Wire | 1853323 | 8590381 | N/A | 8580790 | 8546946 | N/A |
| (MCB) | 2236289 | 2493238 | 2392640 | 8580814 | 8586464 | N/A |
| Safety Key | 1846863 | 1846863 | 1846863 | 8165118 | 88165118 | N/A |
| Speed Sensor | 1853349 | 2467407 | 552960 | N/A | N/A | 8603451 |
| Incline Motor | 2236317 | N/A | N/A | N/A | N/A | N/A |
| Motor | 2236310 | 2493237 | 2392640 | 8580811 | 8546467 | N/A |
| Running Belt | 2236307 | 2421300 | 2475452 | 8580803 | 8546951 | 8546467 |
| Remote Control | 2236301 | 2421293 | N/A | N/A | N/A | N/A |
INSTALLATION
We provide installation service such as:
- - Exercise Bike$10.00
- - Small Treadmill$10.00
- - Big Treadmill$20.00
- - Scooter Assemble$1.00
PERSONALIZATION
We provide personalization service such as:
- - Printing Size Smaller Than A5$2.00
- - Printing Size Bigger Than A5$4.00
- *Price can be varied depending on time usage of printing
BASIC WARRANTY
Detailed information of basic warranty from each brand product
BASIC WARRANTY | BTWIN PRODUCT
- Life time warranty on Frames, steem, handle bar and git fork.
- 5 years warranty on Suspension
- Basic check up for 2 years
BASIC WARRANTY | DOMYOS PRODUCT
WHAT IS THE DURATION OF THE DOMYOS WARRANTY?
- The legal warranty on Domyos Fitness equipment is 2 years.
- Domyos also applies a 5-year commercial warranty on the structures.
- Is considered as a structure all the metal parts welded together in the factory.
- This set of parts represents the chassis of your device
- The rest of the device is made up of spare parts.
- You may be asked for proof (invoice or receipt) in order to claim the guarantee
WARRANTY EXCLUSIONS
The Domyos warranty does not cover:
- normal wear of parts (e.g. protective foam),
- non-domestic use of the product (e.g. community, sports hall, association, etc.) excluding products for semi-professional
- assembly not in accordance with that defined in the instructions supplied with the product,
- non-compliance with the instructions for use and safety defined in the instructions supplied with the product (e.g. outdoor use),
- non-compliance storage advice (do not store outdoors or in a place with high temperature and/or humidity variations such as a veranda, garage, etc.),
- lack of product maintenance (e.g. regular tightening of screws, cleaning of the product after use),
- the use of aggressive products (eg: detergents) when maintaining the product,
- scratches, corrosion, and discolouration,
- shocks, falls, and more generally any cause unrelated to the quality of the product.
DOMYOS reserves the right to check whether all the conditions for the application of the guarantee have been met (in particular by requesting the presence of the defective parts by sending photos/videos) and to implement all the useful and necessary to verify it.
BASIC WARRANTY | QUECHUA PRODUCT
- Tents: 2 years warranty on Water proofing, Stiching, Zips, Poles.
- Shoes: 2 years warranty on Stiches, Sold glue.
- Backpack: 2 years warranty on Stiches, Zips, Other component.
2 YEAR WARRANTY ON ALL OUR BRANDS BY DECATHLON PRODUCTS >>>
Here at Decathlon, we don’t feel it’s enough for just us to be proud of our products, we want you to share this pride. That’s why with our 2-year warranty (starting from the date of purchase) we will replace any defective item that does not live up to our standards of quality and unbeatable value. But wait, there’s more. We’ve got longer warranties on some of our sports equipment including our Lifetime Warranty on metal bike frames!
5 YEAR WARRANTY ON ALL OUR FITNESS MACHINES, INFLATABLE TENTS, AND CARBON BIKES >>>
Whether you’re at home, on the road, or at a campsite, our 5 year warranty will be there to support you every step of the way. With a 5 year warranty on fitness machines, carbon bike frames, and inflatable tents, you can feel confident in getting the very best from our innovative technology.
10 YEAR WARRANTY ON QUECHUA & FORCLAZ BACKPACKS AND PONGORI OUTDOOR TABLE TENNIS TABLES >>>
With our 10 year warranty across backpacks and outdoor table tennis tables, we believe they’ll become firm favourites both in the great outdoors and in your everyday life. We want to do everything we can to make you feel confident in our products so that you love them as much as we do.
LIFETIME WARRANTY ON ALL METAL BIKE FRAMES >>>
We believe that a relationship between a rider and their Decathlon bike should be a long-lasting one. That’s why with our lifetime warranty, we make it simple for you to replace all metal frames and forks, handlebars and stems - so you can ride it forever!
Delivery Service
BUY OUR PRODUCT ANYWHERE AND GET IT DELIVER TO YOU
Read more about our methods of delivery:
MAINTENANCE HOURS
Mon - Fri: 9am - 10pm
Sat-Sun & Holidays: N/A ( only available for basic maintenance )
*** Note: Maintenance service doesn't include cleaning your equipment or gear from its original condition.
ONLINE SERVICE
SPEND LESS TIME GOING TO STORE BY PURCHASING ONLINE
See more information about online order:
In Store Service
WE HAVE MORE THAN 4000+ SPORT PRODUCT AVAILABLE AT OUR STORES
See more information about online order:
USER RELATIONSHIP
WE HAVE OUR USER RELATION TEAM TO HELP ENSURE THAT USERS WILL BE SATISFIED SHOPPING WITH US DIGITALLY