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Basic warranty

Decathlon offers warranty on each product type differently as listed below
* Warranty is applied for standard usage follow the brand guidelines and the purpose of products.

- Not warranty on wrong usage (wrong technical usage)

BASIC WARRANTY | FOOTWEAR

HIKING : 2 YEARS WARRANTY

  • Sandal: Warranty for seam only.
  • Boots: For all MH And NH shoes we warranty for waterproofness.
  •  Normal NH/MH Shoes without waterproofness, recommend to dry your shoe before reuse. Avoiding using when it wet inside.

RUNNING : 2 YEARS WARRANTY

  • Level 100 (10km/week) capacity bellow 80kg
  • Level under 500 to 200 (20km/week) capacity bellow 80kg
  • Level 500 (30km/week) capacity over 80kg
  • Level 900 (60km/week) capacity over 80kg

Glue (unstick) and Seam's technical

WALKING : 2 YEARS WARRANTY

  • Level 100 (10km/week) capacity bellow 80kg
  • Level under 500 to 200 (20km/week) capacity bellow 80kg
  • Level 500 (30km/week) capacity over 80kg
  • Level 900 (60km/week) capacity over 80kg

Glue (unstick) and Seam's technical

FOOTBALL : 2 YEARS WARRANTY

  • Level 100 once a week
  • Level 500-900 three time a week 

Glue (unstick) and Seam's technical

BASKETBALL : 2 YEARS WARRANTY

  • Level 100 onece a week
  • Level 500-900 three time a week 

Glue (unstick) and Seam's technical

BASIC WARRANTY | BACKPACK

FOOTBALL: 2 YEARS WARRANTY

  • Zip
  • Seam's technical

BASKETBALL: 2 YEARS WARRANTY

  • Zip
  • Seam's technical

HIKING: 2 WARRANTY

  •  zip
  •  seam's technical
  •  Water repellent
  •  Broken zip puller
  •  Non-slip shoulder strap material
  •  Insufficient fabric length
  •  Seams
  •  Defective snap button
  •  Buckles

"WATERPROOFING

The components of the bag are water-repellent so that you can temporarily continue walking/hiking in light rain.

Caution: this backpack is not watertight/waterproof and it does not have a rain cover.

If you want to continue walking/hiking in the rain and protect your belongings, we recommend the following model: ""10 to 20 L rain cover"", which can be viewed on our website, item reference 8772113."

RACKET : 2 YEARS WARRANTY

  • Zip
  • Seam's technical

FITNESS : 2 YEARS WARRANTY

  • Zip
  • Seam's technical
BASIC WARRANTY | BALLS

FOOTBALL : 2 YEARS WARRANTY

  • Glue (unstick)
  • Seam's technical

BASKETBALL : 2 YEARS WARRANTY

  • Glue (unstick)
  • Seam's technical

VOLLEYBALL : 2 YEARS WARRANTY

  • Glue (unstick)
  • Seam's technical
BASIC WARRANTY | WHEELSPORT PRODUCT

Cycling

  • Life time warranty on Frames, steem, handle bar and git fork.
  • 5 years warranty on Suspension
  • Basic check up for 2 years

Inline Skate & Scooter

  • 2 years warranty on frame only 

Skateboard 

  • A tray of skateoard is guranteed (sparepart is subject to use capaciility is not warrantied)

Shoes

  • 2 years warranty on sewing and the rubber.

*Note 

  • No maintenance on the Weekend and Holiday      

BASIC WARRANTY | TENT

TENT : 2 YEARS WARRANTY

  • Waterproofness
  • Wind resistance 40km/h
  • Heat reduction

TENTS FRESH AND BLACK : 2 YEAR WARRANTY

  • Waterproofness
  • Heat reduction
  • Wind resistance 50km/h

FORCLAZ TENT : 2 YEAR WARRANTY

  • Waterproofness
  • Darkness But no Ventilation filer
  • Airing

SHELTER : 2 YEARS WARRANTY

  • Heat reduction
  • Water repellent
  • Wind Resistance
  • Water proof(Single wall >2000mm

TARP : 2 YEARS WARRANTY

  • Waterproof
  • Protects from wind and rain (PU coated flysheet, taped seam).
  • The fabric filters UV rays with a UPF of 30.
  • 4 week per year in warranty

CAMPING CHAIRS : 2 YEARS WARRANTY

  • 110kg handling weight.
  • Seams technical.
BASIC WARRANTY | MACHINES

MACHINE OF FITNESS CARDIO

  • The legal warranty on Domyos fitness equipment is 2 years. Board and internal machine. Domyos also offers a 5-year commercial warranty on the frame. 

CHECK HERE!

TRAMPOLINE : 

  • 2 years for parts
  • 5 years for the metal frame
  • Some spare parts are available for 10 years

CROSS TRAINING : 

  • 2 years for parts

Note: 

- Product under one month (Everything Cover)

- Product over one month (Only cover spare part, No free service)

- Spare part is only in warranty 6 months usage after replacement.

BASIC WARRANTY | BASKETBALL

ALL BASKETBALL HOOP : 

warranty in the box with

 complete full material 

and no damage

BASIC WARRANTY | TABLE TENNIS

TABLE TENNIS : 2 YEARS WARRANTY

warranty in the box with

 complete full material 

and no damage 

- Table tennis not recommended to install under-condition:

1. Installation outdoor: Impact by Rain, or Weather in Hot conditions (Indoor model ) 

2. Shall follow the structure of the usage guide by instruction of Product (Level of table tennis 100, 130, 500, 900) 

OTHER WARRANTIES

RUNNING: 2 YEARS WARRANTY

  • STOPWATCHES: Button, Battery compartment, Display, information, Function
  • MASSAGE: Brittle
  • SUNGLASSES: Hinges (Screw), Nose support (unstick)
  • APPAREL : seam's teachnical
  • RUNNING BELT BAG: seam's technical, Zip
  • RUNNING BOTTLE BELT: seam's technical, Zip
  • SMARTPHONE ARM BAND& CAP: seam's technical, Zip
  • LIGHT : button, battery compartment
  • WATCH: Button, Battery compartment, Display, Function, port charger, needle
  • EARPHONE: jackpot cable, sound technical, button, Bluetooth connection, battery, port charger.
  • WATER BLADER : connexion body/tube, tube, closing system, body

FISHING : 2 YEARS WARRANTY

  • Fishing Rod and Reel : Bearing (Warranty on reel only)

FOOTBALL : 2 YEARS WARRANTY

  • Football Goals: Warranty in box have complete full material and no damage.
  • Apparel : Seam's technical
  • Gloves : Seam's technical

BASKETBALL : 2 YEARS WARRANTY

  • Apparel: Seam's technical

Kayak/ SUP: 2 YEAR WARRANTY

  • Iron line

TENNIS : 2 YEARS WARRANTY

  • Racket : Fram

BADMINTON : 2 YEARS WARRANTY

  • Racket: Frame

HIKING. : 2 YEARS WARRANTY

  • Apparel : Quick Dry and Moisture
  • Accessories & Isothermal bottle : Temperature change in 6,12 and 24hrs.
  • Accessories-Lamp: Hours at lumens depends on level of lamp and Waterproof.

2 YEAR WARRANTY ON ALL OUR BRANDS BY DECATHLON PRODUCTS >>>

Here at Decathlon, all Decathlon products come with a minimum of 2 years warranty. Our 2-year warranty (starting from the date of purchase), we will replace any defective item that does not live up to our standards of quality and unbeatable value or irrepairable. But wait, there is more. We have got longer warranties on some of our sports equipment including our Lifetime Warranty on metal bike frames!

5 YEAR WARRANTY ON ALL OUR FITNESS MACHINES, AND CARBON BIKES >>>

Whether you are at home, on the road, or at a campsite, our 5 year warranty will be there to support you every step of the way. With a 5 year warranty on fitness machines, and carbon bike frames,, you can feel confident in getting the very best from our innovative technology.

USER RELATION

PLEASE CONTACT US ANYTIME FOR MORE INFORMATION.