Basic warranty

Cycling

• Life time warranty on Frames, steem, handle bar and git fork.
• 5 years warranty on Suspension
• Basic check up for 2 years

Inline Skate & Scooter

• 2 years warranty on frame only 

Skateboard 

• A tray of skateoard is guranteed (sparepart is subject to use capaciility is not warrantied)

Shoes

• 2 years warranty on sewing and the rubber.

WHAT IS THE DURATION OF THE DOMYOS WARRANTY?

• 2 Years Warranty on Spare Parts/ Motors/Labours 

• Domyos also applies a 5-year commercial warranty on the structures.

• Is considered as a structure all the metal parts welded together in the factory.

• This set of parts represents the chassis of your device

• The rest of the device is made up of spare parts.

• A proof of purchase is required (invoice or receipt) in order to claim the guarantee or waranty.

WARRANTY EXCLUSIONS

The Domyos warranty does not cover:

•  normal wear of parts (e.g. protective foam)
•    non-domestic use of the product (e.g. community, sports hall, association, etc.) excluding   products for semi-professional 
•  assembly not in accordance with that defined in the instructions supplied with the product
•  non-compliance with the instructions for use and safety defined in the instructions supplied with the product (e.g. outdoor use)
•  non-compliance storage advice (do not store outdoors or in a place with high temperature and/or humidity variations such as a veranda, garage, etc.)
• lack of product maintenance (e.g. regular tightening of screws, cleaning of the product after use)
• the use of aggressive products (eg: detergents) when maintaining the product,
• scratches, corrosion, and discolouration
• shocks, falls, and more generally any cause unrelated to the quality of the product.
• claim for damage parts or accessories lost after a several days from the date of purchased.

DOMYOS reserves the right to check whether all the conditions for the application of the guarantee have been met (in particular by requesting the presence of the defective parts by sending photos/videos) and to implement all the useful and necessary step to verify it.

• Tents: 2 years warranty on Water proofing, Stiching, Zips, Poles.
• Shoes: 2 years warranty on Stiches, Sold glue.
• Backpack: 2 years warranty on Stiches, Zips, Other component.

Table Tennis 

• 2 years Warranty ontable structure and metal parts
• Any damages found before installation on table top; an inspection will be conducted by Racket Department and exchange will be considered.
• Any damanges on mental part, an exchange on spare part will be offered before other alternatives.

Warranty Exclusion:

• No Warranty on  damage or accessories lost 2 days after installation done safely by our agent
• No Warranty on damage or accessories lost after installation done by user 

Running Shoes

• 2 years warranty on Stiches, Sold glue

Badminton

• Racket: 2 years warranty on Frame
• Shoes:  2 years warranty on Stiches, Sold glue
• Apparel: 2 years warranty on Stiche

Tennis
    

• Racket: 2 years warranty on  Frame
• Shoes:  2 years warranty on  Stiches, Sold glue
• Apparel:  2 years warranty on Stiche

• Football shoes : 2 year warranty on stiches, sold glue
• Football ball: no warranty
• Basketball shoes: 2 year warranty on stiches, sold glue
• Basketball Ball: no warranty
• Fishing Rod: warranty on reel