Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.45 / 5

20 Reviews
19 of 19 people recommends decathlon
Payment process
4.6 / 5
Navigation ease
4.11 / 5
Customer service
4.72 / 5
Delivery Experience
4.28 / 5
Quality of service Click & Collect
4.67 / 5
Nitin

Thank you Dee for making the process very easy and for the prompt follow-up. The experience was made all the better with the support that you provided throughout the purchase and delivery process.<br /> <br /> Full marks for excellent customer service.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Response of the brand
<br>Hello Nitin,<br><br>Thank you very much for this wonderful feedback! It is a pleasure of mine and my team to support you throughout the whole shopping process. We are very happy you loved our service. We will celebrate this review with the team and continue further on creating a delightful experience for all users.<br><br>We hope to see you again very soon!<br>All the best,<br><br>Boramey<br>User Relationship Management Leader
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
SUN

It's indeed quite easy to purchase online with the products as expected.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Response of the brand
<br>Hello Bunthong,<br><br>Thank you very much for your review! We are very happy you find our online shopping&nbsp;process quite easy. We work everyday to improve the experience and feedback like yours proves us we are making good progress. We will continue working harder on nagivation to let you browse the website at ease! ;)<br><br>We hope to see you again very soon,<br><br>Boramey<br>User Relationship Management Leader
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Sovathana

I love it

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Anaelle

fast delivery, good service

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Dy

Good product and great price

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Chheang

Quality and service are good

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Response of the brand
Hello Pitora,<br><br>Thank you so much for your review! We're happy to know you're satisfied with our service and products!<br>Regarding the 4 star on the navigation ease, we know we're still lacking. We'll surely be working hard to improve this to provide a more convenient search of products on our website.<br>Thank you for loving Decathlon!<br><br>Sokunleakhena,<br>User Relationship Management Coordinator
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Theng

Poor and unclear delivery service.<br /> <br /> Please improve.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service
Thea

Delivery was not on time. A bit late

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Ratana

It's a good store

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Payment process
Quality of service Click & Collect
Customer service
Pho

Ph

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Cambodia)
Navigation ease
Payment process
Delivery Experience
Quality of service Click & Collect
Customer service