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Very nice product for beginners.
So I got this for a bit of exercise on days when I can’t get to the gym.
The bike just feels weird, it almost feels like the pedals are too far back somehow, I really need to lean forward a lot otherwise I am too uncomfortable to use it.
Because there’s nothing actually wrong with it I wouldn’t send it back, but I wouldn’t buy it again if it stopped working. I’d go for something a bit bigger with better pedal placement.
Pathetic design , and very uncomfortable.
Firstly, I would like to thank you for taking the time to write a review of our product. It is through constant reviews that we are able to improve on our products and cater to your needs more.
I am so sorry that you had an unpleasant experience with the Essential exercise bike. Our team developed this basic exercise bike for toning your body and burning calories at home. The bike offers 4 display functions to help you get started with your fitness activity. As I can understand that you are unhappy with the product, therefore please help us understand the issue that you are facing so we can suggest you a solution.
If you are unhappy with the sitting cushion, you can add a saddle cover from your nearest Decathlon store for better sitting comfort. Nevertheless, if you are unhappy with the overall comfort, I would request you to get in touch with your nearest Decathlon store for an exchange request. Kindly note: we request the product to be in resalable condition with proper packaging for a smooth exchange.
As exercise equipment is quite subjective to intensity and comfort, please have a look at the exercise bikes we offer for all different usage: https://www.decathlon.in/fitness-equipment/exercise-bikes-2633?id=2633&type=c
If you require more assistance, you may contact us directly at email@example.com. I would be eager to hear more feedback about our Fitness range.
Thank you, once again, Vindra! Hope to see you in one of our stores soon :)
Enjoy your sport
DOMYOS, Fitness Cardio
I wanted a basic exercise bike for when I’m unable to get out - this is perfect for me
I hired it in a quarantine hotel for 2 weeks. Buying the bike first would have been cheaper. However it saved my sanity under lockdown and now I have one at home. A big plus is that my wife now uses it so it's a win-win.
Thank you for supporting Decathlon Hong Kong. Your feedback is appreciated and it can motivate us to strive for outstanding service level and product quality.
We are happy to hear that you have had a positive product experience with us. We will do our best to work on bringing all sport users outstanding product and service experience.
Have a good week ahead! Stay healthy.
Decathlon Hong Kong Fitness Team
Recently purchased this to use 2/3 times a week. It is awful! So uncomfortable on saddle, pedals very small and little grip, handles too close to saddle making it even more uncomfortable. Complained and in order to return now have to travel 70 miles to take back to store or pay extortionate courier costs! Avoid this bike!!!!
Worth for money
Highly recommended! Bought for hubs who has arthritis and ever since he start using it, his knee pain reduces! Easy to use! And the staff super helpful! Help to set up !!! Loving it! Hubs love it too!
Thank you for your feedback.
Decathlonians greatly appreciate it.
Your opinion is important to us as we continuously strive for our customers` full satisfaction. Our mission is to make sports accessible to others with a good quality while at the same time maintaining affordable price. Value for money.
Glad to hear about the pain reduction :)
We will be very happy to have you back shopping with us.
Stay safe and take care!
And happy exercise!
Fitness Department Manager